what is the say my name scam

what is the say my name scam

The rise of rideshare providers like Uber and Lyft has made it simpler than ever for vehicle-less vacationers to get the place they’re going.

It’s additionally opened the door for quite a lot of unscrupulous transportation-related scams.

You're reading: what is the say my name scam

These carpool con jobs aren’t simply dishonest—when pulled off efficiently, they will affect a driver’s livelihood.

A major instance is the so-called “say my title” rip-off, wherein crafty opportunists try to attain free rides by means of a easy deception.

First we had the Uber code textual content rip-off, now this.

However what’s the Uber “say my title” rip-off and the way does it work?

Let’s break down the finer factors of the grift and go over some methods you’ll be able to hold from being taken in.

However first, a bit background.

What Is the “Say My Title” Rip-off?

The “say my title” rip-off was born from tragedy.

On March 29, 2019, 21-year previous Samantha Josephson was killed after coming into a car she mistakenly thought belonged to the driving force of an Uber she had summoned.

The homicide sparked a significant backlash on social media, with requires rideshare drivers to start figuring out their passengers by title to show they’re there for the precise individual.

Samantha’s family and friends expressed their outrage in a hashtag: “#WhatsMyName.”

Earlier than lengthy, #WhatsMyName had unfold like wildfire.

Involved residents picked it up and ran with it, urging others in impassioned posts to place their drivers’ authenticity to the take a look at earlier than accepting a journey.

It appears like a commonsense resolution.

  1. The Uber driver arrives on the pick-up website.
  2. The passenger comes out to fulfill the driving force.
  3. The motive force rolls down their window to supply a well mannered greeting.
  4. The passenger asks the driving force to say their title, simply to be on the protected aspect.
  5. The motive force complies.
  6. The passenger breathes a sigh of aid, climbs into the car, and is on their approach.

However right here’s the catch—that individual getting within the automotive isn’t the true passenger.

They’re truly a shyster that simply occurred to be in the precise place on the proper time and managed to finagle an Uber journey with out paying for it.

How the Rip-off Works

header graphic for the uber

The explanation the “say my title” rip-off is so insidious is as a result of it exploits the worry and distrust frequent to each rideshare passengers and the people who find themselves speculated to ship them safely to their locations.

After circumstances like Samantha Josephson, Uber riders are naturally hesitant to leap right into a car with somebody they don’t know, who might or will not be a murderous lunatic.

Uber drivers are naturally hesitant to be considered murderous lunatics (it’s not nice for enterprise).

It’s due to this fact tempting for them to place the passenger comfy by acquiescing to their request, no questions requested.

In the event you maintain a magnifying glass as much as eventualities just like the one described above, nevertheless, you’ll discover that one thing doesn’t add up.

Riders can view their driver’s title and photograph, together with the make, mannequin, coloration, and license plate variety of their car, at any time proper within the app.

All drivers have is a reputation and a location. Most of the time, it isn’t even an actual title.

It solely is smart, then, for the accountability to fall on their rider to accurately establish their driver, not the opposite approach round.

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That’s precisely the way in which it’s speculated to work, in response to each Uber and Lyft’s fundamental directions.

That approach, the rider is armed with all the knowledge they should decide whether or not or not a driver is who they are saying they’re.

Uber passengers shouldn’t be reluctant to substantiate their names with their drivers, seeing as how they’re speculated to know them already.

Any time somebody asks you to say their title, or refuses to present it when requested, contemplate it a purple flag.

  • Associated: Is Uber protected?

Instance of How Scammers Deceive Their Drivers

Think about for a second that you just’re a model new Uber or Lyft driver.

Because you simply began, you don’t have a lot expertise navigating rapid-fire passenger interactions and making the type of snap judgments they usually entail.

You examine your driver app and see that you just’ve obtained a brand new journey request.

Excited, you turn on the ignition and cruise over to the required location.

While you get there, you pull as much as the curb, throw your automotive in park, and wait to your passenger to point out.

A minute or two later, somebody emerges from a close-by nightclub and approaches your car.

They open the door and lean in, cautiously.

  • Individual: Hello.
  • You: Night.
  • Individual: What’s the title?
  • You: Kristen, isn’t it?
  • Individual: Yep! That’s me.
  • You: Nice! You’re going to seventeenth and Hayworth, proper?
  • Individual: Really, can you are taking me to the wine bar on Canal? One among my mates is having a celebration there.
  • You: Certain, no downside. Buckle up!

You proceed to shuttle your rider to their vacation spot with out incident.

They thanks and get out.

You come their thanks and inform them to have enjoyable and be protected.

You’re feeling good about serving to somebody out and making a bit cash within the course of.

It isn’t till you’ve already dropped them off that you just discover you will have a message out of your precise passenger questioning the place you’re.

By this time, they’ve already requested one other driver.

You’re out valuable time and gasoline with nothing to point out for it, not even a cancellation payment.

It’s that straightforward.

When the Uber “Say My Title” Rip-off Goes Mistaken

Issues don’t all the time go the way in which scammers intend.

Generally the plan backfires.

Try this video shared by YouTube rideshare knowledgeable Dustin Is Driving to witness an tried “say my title” rip-off crumble in real-time:

As is typical for this form of swindle, the lady initiates the change by asking the driving force to say her title.

The motive force will not be shopping for it; he explains to her, “That’s not the way it works.”

After he rightly refuses to say her title, the lady storms off angrily.

The motive force advises her to evaluate his firm’s pickup coverage.

Read more: what is a personal driver called

Determined or maybe simply confused, the lady’s mates enterprise two guesses on the driver’s title, each of them incorrect.

At this level, the driving force has seen all he must see.

He pulls away, visibly pissed off.

This frustration is comprehensible given the frequency with which this sort of factor occurs to well-meaning rideshare professionals who’re simply attempting to make an sincere residing.

Incessantly Requested Questions

The rules, procedures, and factors of etiquette related to utilizing rideshare providers are all the time evolving.

Consequently, it may be powerful to know what the precise factor to do is.

Hopefully, these solutions will assist each drivers and riders deal with tough pick-ups sooner or later.

Are Uber drivers speculated to ask to your title?


The rideshare firm’s phrases of service clearly state {that a} driver ought to all the time affirm the title of their passenger earlier than giving their very own title.

Keep in mind, all an Uber has to work with is the title provided on the rider’s account.

Asking for this title permits them to confirm that they’re choosing up the precise individual and avoid circumstances like those that make the all-too-common “say my title” rip-off attainable.

Can Uber drivers name you?


To guard the privateness of each events concerned, the Uber app is ready up so that each one communication should happen throughout the app.

Riders can ring up their drivers for help, however drivers can solely ship texts utilizing the messaging operate.

Neither can see the opposite’s telephone quantity.

In the event you ever obtain a telephone name from somebody claiming to be your Uber driver, grasp up and name the police.

How can Uber drivers keep away from the “say my title” rip-off?

Following these easy steps might help you stop doubtful riders from making the most of you:

  • Maintain your doorways locked and roll your window down to speak.
  • Don’t reveal the title of the passenger you’re speculated to be choosing up. As a substitute, look forward to the individual to supply their title and double-check that it’s the precise one.
  • Ask the individual to say your title to be doubly positive that you just’re their driver.

The underside line is that you must by no means let anybody into your car till you’ve each established your respective identities—beginning with them.

Wrapping Up

In terms of selling security and guaranteeing that every rideshare transaction goes off and not using a hitch, it’s finest to do issues by the e book.

There’s a purpose that the e book exists, in any case.

In the event you’re a rider, make sure that the individual and car choosing you up match the data present in your driver’s profile.

In the event you’re a driver, ask your rider to substantiate their title previous to granting them entry.

And for those who want a extra detailed refresher on Uber pick-up insurance policies, you’ll want to learn by means of their up to date phrases and situations earlier than your subsequent journey.

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